New Chairman of REI Must Prevent Consumer Dispute Vs Developer

JAKARTA, KOMPAS.com – disputes that often occur between consumers and property developers is not new.

Most occur because consumers are not getting the reality match the promise of the developer when buying property.

When that happens, the consumer’s position as the most aggrieved party can not always win against the developer. That is because the consumer protection law in Indonesia is still not strong.

“Consumers if there is a problem with the developer simply complain to YLKI course and ended up in complaints of media and can not directly sue because there is no legal basis,” said Executive Director Indonesia Property Study Centre (PSPI) Panangian Simanungkalit to Kompas.com, Tuesday (12/13/2016).

one real example is the dispute between the consumer and PT Metropolitan Land Tbk (Metland) who recently occurs.

Metland accused one of its customers named Rudy Heart Pakpahan not keep promises related units in commercial commercial Boulevard Metland Menteng in Cakung, East Jakarta.

in his confession, Rudy never thought to sue Metland to court, but on various inputs, the intention was nevertheless carried out because it was difficult to win in court against the company for Metland.

“Of the various inputs, not easy against a large company, and it took a long time, could be 4 more years until final , “he said.

Panangian even rate because of the reluctance that makes the conflict consumers and developers just ended peacefully, without a settlement satisfactory to the consumer loses.

In fact, should the consumer can demand more as when consumers late making payments and fined by pengembamg.

“This is due to the high position of property developers to consumers in Indonesia due to high demand not matched supply adequate,” explains Panangian.

To handle it this, Panangian suggest developers Association of Real Estate Indonesia (REI) who just got a new leader to provide such knowledge to the developer to implement good corporate governance.

“it is time chairman REI is now on the one hand encourage people’s houses, but on the other hand to build a professional computer developers. The goal is to follow good corporate governance and keep the image in a professional manner, “he added.

One way that can be done by REI to do that is by learning from developers who have made an initial public offering (IPO).

Because the developers are already IPO rated Panangian have a lot of experience, including through the crisis in 1998 so knows how important good name and not do things that harm consumers.

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