Housing Customers Can Now Complain in the Online Application “Thumb”

The launch of the online application Thumb Housing in order to satisfy its customers. Photo: Rumah123 / Ade Miranti

Housing launches its online services under the name “Thumb”. The service was just launched on Friday (11/11), in Exhibition Hall Smesco, South Jakarta.

With this online service, customers can find out the progress of the National Housing occupancy bought.

“So, customers can know the development process through the photos or numbers. can check also the mortgage (mortgage) has come around, “said Director of Housing, Bambang Triwibowo, at the launch.

see also: Urban Renewal, Cara Reduce Backlog Residential Housing MBR

online services “thumb” this new temporary reserved for new customers. In such applications, many products Housing are highlighted. The entire unit is offered in the category of the Housing Financing Liquidity Facility (FLPP).

This application also received complaints from customers. The complaint will be followed up, though not automatically or immediately.

“The existence of this application can improve our customers in the service. Especially on a complaint, then from there we process, although not fast,” he said.

Read also: Year, Housing Build 25,000 Units Home

Meanwhile, Marketing Director of Housing, Muhammad Nawir, explained, the system complaints will be processed not responded quickly because through the system in the machine.

However, do not worry, the customer complaints directly addressed by way of customer service will contact the National Housing.

“They’ll instantly call. But, while accommodated first because there is a database system that works,” he explains. (Wit)

rumah123.com

Sign up here with your email address to receive updates from this blog in your inbox.